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SERVICES-SELF SERVICE

SERVICES-SELF SERVICE

Time of issue:2022-02-24 16:16:47

 

If you confirm that your product is faulty, please send it to the following address:
Point 1: fill in the requirements according to the contact information of repair products receiving:
Attention: After Sales Service Department of Shanghai Jinbei photographic equipment industry Co., Ltd,
Address: No. 189, Zhongtao Road, Zhujing Industrial Park, Zhujing Town, Jinshan District, Shanghai;
Tel: 021-61169322 ext. 815 or 801
Note: do not fill in other names or mobile phone numbers.


Second point: Express packaging requirements:
1.1: the flash tube and shape bulb of flash products are very easy to break, so please pack them separately as far as possible; If it cannot be disassembled, the protective cover of the lamp cap must be installed, and the buffer must be added in the packing box and wrapped tightly to avoid unnecessary loss.
2.2: the packing box shall be attached with paper to explain the situation, so as to avoid too much express delivery; Not handled in time. The main contents are as follows:


Customer contact details: company name, name, telephone number and address;
Product information: model, purchase date and place;
Accessory information: lamp tube, protective cover, modeling bulb, power cord and other accessories and accessories with the box;
Fault description: detailed fault phenomenon and occurrence frequency.

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Tel : 021-61169322

E-mail : scb@goldenshell.com.cn

Add : Block E-H, 7th Floor, Kaiyang Building, No. 788, Dingxi Road, Changning District, Shanghai

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021-61169322

Time:09:30-05:30